Shipping policy

Shipping Policy – Fresh Couture

UK Shipping

Standard Delivery (Royal Mail)
Delivery time is usually 4–5 working days, though this may be delayed due to strikes – £4.00

FREE UK Standard Delivery on Orders Over £60

Premier Delivery (DHL)
Delivery time is 1–2 working days for orders placed Monday to Thursday before 12PM – £10.00

Note: Orders placed after 12PM on Friday will be dispatched the following Monday. We do not currently offer weekend dispatch.

You’ll receive a 10-digit tracking number once your order has been shipped. Enter it on our tracking page to follow your parcel.

Dispatch notifications will be sent automatically via email.
If you have any questions, reach out to us at: info@freshcouture.com

CHRISTMAS SHIPPING

Please note that our office and warehouse will be closed for the Christmas holidays from 23rd December 2025 until 5th January 2026.

As a family-run business, we take this time to give our team a well-deserved break to spend with their loved ones before returning refreshed for the new year.

Orders placed during this period will be processed from 5th January 2026, and our customer service team will also be offline while we’re closed.

Next Day Delivery will also be turned off during this period.

Thank you so much for your understanding and continued support we truly appreciate it and can’t wait to be back in the new year